My Edinburgh logo featuring three fingerprints in blue, yellow and green forming a heart, along with the words My Edinburgh at an angle in a handwritten style font

Privacy POLICY

Last updated: 6 Nov 2023

WHO ARE WE?

MY EDINBURGH is a collaboration between The Royal Company of Merchants of the City of Edinburgh Charitable Trust (registered charity number SC051300, The Merchants’ Hall, 22 Hanover Street Edinburgh. EH2 3EP), The Challenges Worldwide Ltd. (a registered charity incorporated and registered in Scotland with registered company number 193890 and registered charity number SC028814) and Volunteering Matters (registered charity number SC039171, The Levy Centre, 18-24 Lower Clapton Road, London. E5 0PD).

The collaboration is administered by The Challenges Group.

WHAT INFORMATION DO WE COLLECT?

We may collect the following types of information:

  • Personal Information – including your name, email address, phone number, or any other information you voluntarily provide when contacting us or using our services.
  • Usage Information – data about how you interact with our website such as the pages you visit, the links you click, and your IP address.
  • Cookies – cookies collect information about your browsing behaviour on our website. You can manage your cookie preferences through your browser settings.

HOW DO WE USE YOUR INFORMATION?

We use your data for the following purposes:

  • to provide and maintain our website and services.
  • to respond to your inquiries, requests or comments.
  • to analyse and improve our website’s performance and user experience.
  • to send you updates or news about any initiatives or campaigns you have shown interest in or become involved with.

DO WE SHARE YOUR INFORMATION?

We will not sell or share your personal information with third parties for their marketing purposes. We may, however:

  • Share your data with service providers who assist in the operation of our website and communication systems, or who work with us on MY EDINBURGH initiatives and campaigns.
  • Disclose your information if required by law, court order, or government regulation.

HOW DO WE KEEP YOUR DATA SECURE?

We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of data transmission over the internet, or electronic storage is completely secure.

WHAT ARE YOUR RIGHTS?

You have the right to:

  • Access, correct or delete your personal information.
  • Opt out of receiving marketing communications from us.
  • Disable cookies through your browser settings.

HOW WILL YOU KNOW OF CHANGES TO THIS POLICY?

We may update this policy to reflect changes in our work or for legal reasons. We will notify you of these changes by posting the updated policy on our website.

ANY QUESTIONS?

If you have any questions or concerns about our Privacy or Cookie  Policy or to see our full GDPR policy, please contact us at privacy@myedinburgh.org

COOKIE POLICY

Last updated: 6 Nov 23

WHAT ARE COOKIES?

Cookies are small text files that are stored on your device (computer, laptop, tablet, phone) each time you visit our website. They serve various purposes, such as improving your browsing experience, remembering your preferences, bad helping us understand how you interact with our website.

WHY DO WE USE COOKIES?

We use cookies for the following purposes:

  • Essential Cookies are needed for the website to function properly. They allow core functions such as security, user authentication, and accessibility.
  • Analytics Cookies show us how you use our website. This helps us improve our website’s performance.
  • Functionality Cookies improve your website experience by remembering your preferences such as language and login details.

WHAT ARE YOUR OPTIONS?

You have the option to accept, decline or modify your cookie preference when you visit our website. Disabling Cookies however may impact how our website works for you by affecting the functionality of our website.

HOW WILL YOU KNOW OF CHANGES TO THIS POLICY?

We may update this policy in line with changes in our practice, legal or regulatory reasons. Any changes will be posted on our website.

ANY QUESTIONS?

If you have any questions or concerns about our Privacy or Cookie  Policy or to see our full GDPR policy, please contact us at privacy@myedinburgh.org